This segment introduces the Supervisory Success Series' purpose, scope, curriculum and intended results. You'll get a look at the challenges that come with a supervisor's role and the opportunities to make a positive impact in the workplace.

The introduction is 16 minutes in length. Click on the link below to enter the course and enjoy the introduction to a great series of learning courses.

Have you ever wondered what makes you and the people you supervise "tick?" This opening course establishes the foundation for the series by introducing you to how your behaviors and values can be leveraged and modified to become a more effective supervisor.

You'll learn the dominant behaviors you bring to your supervisory role, how to observe the behaviors of those you supervise and when/how to modify your behaviors for greater supervisory success.

You'll learn something about yourself and will leave this course with much to think about.

One day you're one of the "girls/guys" and the next day you're supervising them. Now what?

This course looks at what it takes to make a smooth transition to a supervisory role. You'll learn what the reality of making the move means, the challenges you'll face and how to make the break well.

Whether you're an aspiring supervisor, a new supervisor or a veteran supervisor you'll find this course valuable.

This course focuses on the role the supervisor plays and the impact, both positive and negative, the supervisor has on the workplace.

You'll look at the essential functions of a supervisory role, the common mistakes a supervisor is likely to make, who the supervisor's "customers" are and how the supervisor can bring the workplace together.

You'll leave this course with a clear road map for your supervisory success

Eleven steps to supervisory success are featured in this informative and valuable course.

You'll examine the following "steps" and will learn how to use them effectively: self awareness; commitment; consistency; connection; coaching; compassion; communication; fairness; firmness; credibility; action.

This course goes right to the heart of the actions you’ll need to succeed as a supervisor.

Have you ever thought about why organizational culture is so important and what the supervisor's role is in establishing and maintaining it? If so, this course will reinforce the importance of the supervisor to organizational culture. If not, this course will be an eye-opener.

You'll take a look at how organizational culture is defined, who sets the culture and what "kills" a positive culture. You'll learn what you can do to establish and maintain a positive culture for your piece of the organization.

This course addresses the three components that are at the heart of an organization's culture...ethics, morale and communication and how a supervisor can influence them.

You'll consider the implications of a supervisor's role in acting ethically, setting the tone which will impact morale and communicating in a clear, concise, timely and trusted manner.

If you haven't considered your impact on ethics, morale and communication, this course will get you thinking about your opportunities to do so.

The role of the supervisor as a catalyst for building and maintaining a team is the theme of this course.

You'll explore the definition of a team, a team's key characteristics and the situations which present themselves for a supervisor to build and strengthen a team.

You may think you're playing on a team right now, but you may be surprised as you re-think this assessment.

This course looks at the supervisor as a coach and identifies both the obligation a supervisor has to act as a coach and the opportunity she/he has to do so.

Focal points of this course include: defining coaching; making the distinction between coaching and training; recognizing opportunities to coach and the action(s) needed to do so.

You'll learn that a supervisor is a coach and will understand the impacts of positive coaching to the employee and the organizational culture.

You may have trouble seeing yourself as a supervisor, let alone a leader. However, the need to lead runs throughout all organizations including your "piece" of it.

Defining leadership, the difference between supervising and leading, the impact of title and different types of leadership are addressed.

You'll leave this course with an assessment of whether you're a leader, a supervisor, a little bit of both or neither. This course is sure to get you thinking.

This series-ending course takes a look at a critical, yet sometimes overlooked, function a supervisor plays...the supervisor as a risk manager.

Defining risk, establishing a positive risk management culture, opportunities and strategies to take the risk management lead and three key concepts to a supervisor's risk management success are addressed.

You'll recognize you're role as a risk manager and will be prepared to take the action(s) needed to make a positive difference in your piece of the organization.